We have now tried Morrisons delivery in two different areas, but in both the service has been very poor. The first area we eventually gave up after receiving too many regular orders with items missing and substitutions were not good. 2nd area we had a delivery to a family member for mothers day/birthday. 15 items ordered, 10 items missing (a lot of key items), 4 of those were substituted with 2 of those substitutions not acceptable substitutions. Emailed Morrisons immediately to say please do not deliver, but we were charged for delivery. Goods were not even removed from the van, yet we were still charged for delivery. An utter disgrace and ruined Mothers day/birthday for an elderly mother. Morrisons customer service, unhelpful and unsympathetic, so would not refund delivery charges. Happy to discuss but have so far severed ties with the company and both accounts closed. PS - please do not insult the public by blaming Covid. --->>> David Potts (CEO) take note! <<<---